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Latest updates from Monitherm


For a demonstration of our monitoring and alarm system and software please use the contact form or email sales@monitherm.com or Tel 0044(0)1284 763700

Monitherm have plans to launch a new range of hardware later this year incorporating new sensors for different parameters including pH, conductivity, photosynthetic lux and air particle monitoring. Watch this space for further news updates!

 POL-004 Monitherm Ltd Privacy Policy

Monitherm Ltd is committed to maintaining the trust and confidence of our customers and suppliers.  In particular, we do not, and will not, sell, rent or trade email lists with other companies and businesses for marketing purposes.

In order to provide you with more information Monitherm have created a Privacy Policy to provide detailed information on when and why we collect your personal information and how we use it.

What information do we collect about you?

We collect personal information that you may provide to us (including name, address, email address and telephone number).  The legal basis for Monitherm to collect and process this information is that it is necessary to achieve our legitimate interest i.e. for us to conduct our business and maintain a business relationship with our customers and suppliers e.g. to process a quotation or order for products or services and to manage payments.

How will we use the information about you?

Monitherm will only use this information for the purposes of:

 

Sending you emails or letters or contacting you by telephone in the course of our mutual business arrangements.

Notifying you of any changes to our business or our products and services that we believe you need to be aware of.

We do not share your information for marketing purposes with any other companies.

 

We use a third-party provider, Equas Ltd to store our company records electronically and they are therefore defined as acting as a processor of personal information held by Monitherm.  Equas are fully compliant with GDPR and you can view the Data Protection Contract we have with them here: https://www.isoinabox.co.uk/consultancy-terms-conditions.

 

Access to your information and correction

 

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below.  We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

 

You have the right to object to us processing your personal information if we are not entitled to use it any more, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances.

 

Security

 

We take every care with our security measures to protect your information. 

This includes having policies and training on safeguarding your information, restricting access to your information to only those who need it in the course of our mutual business arrangements and having physical and electronic access controls to stored information.

 

 

Changes to our privacy policy

 

We keep our privacy policy under regular review and we will place any updates on the Monitherm web page. This privacy policy was last updated on 30 April 2018.

 

How to contact us

 

Please contact us at any time if you wish to exercise your rights outlined above, or if you have any questions about our Privacy Policy or the information that we hold about you.

By email: sharonwalker.monitherm@gmail.com.  By post: Monitherm Ltd, Office E&F, Hoste House, Whiting Street, Bury St Edmunds, IP33 1NR.  By phone: 01284 763700.

 

 

 

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